We're here to help. Does this happen across devices? Also, you can try signing out and sign back in to see if that helps. Here's how: https://goo.gl/gZuJu1 . Keep us posted!
Thanks for trying those steps. Could you share your channel URL with us so we can look into it further? Also, share your old and updated channel names to assist you better. Keep us posted!
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Thanks for sharing the channel URL! Could you file a feedback report with these steps: https://goo.gl/1ckkO5 ? While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues.
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