@TeamYouTube I cannot access audience retention analytics for my most recent upload. I am promoting it with adwords and the retention stats are tanking but I can't see where
Thanks for checking that. Try clearing cache/cookies of your browser and checking it on Incognito mode. If you're on the app, try uninstalling it, restarting your device and reinstalling it. It often fixes these issues. Let us know if it does the trick for you!
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Unfortunately, no. I've tried on several computers and a few browsers private/incognito and public, and just this video https://youtu.be/Iiu3UyxLEHk has the issue. It has since it was published.
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That's odd, could you file a feedback report with these steps: https://goo.gl/1ckkO5 ? While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks.
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