@TeamYouTube I cannot access audience retention analytics for my most recent upload. I am promoting it with adwords and the retention stats are tanking but I can't see where
We'd like to help! Could you check if embedding is turned on for the video under 'Distribution options'? You can learn more about it here: https://goo.gl/JUhbo4 . Hope this helps.
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Allow embedding is enabled. Any other ideas?
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Thanks for checking that. Try clearing cache/cookies of your browser and checking it on Incognito mode. If you're on the app, try uninstalling it, restarting your device and reinstalling it. It often fixes these issues. Let us know if it does the trick for you!
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