@YouTube Help! All of our videos have disappeared! Our channel is showing as having no videos but all of the individual YouTube videos are showing as unavailable even though we have no copyright strikes and all content is public and has been made available in all countries.
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Replying to @Horsemart
We'd like to help. Does this happen across devices? Also, mind sharing your channel URL for us to look into it? Keep us posted.
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Replying to @TeamYouTube
Hi - thank you for replying! They seem to not be showing on any devices or browsers! Channel URL is https://www.youtube.com/user/HorsemartVideos/featured … Our channel's been inactive for a few years so I don't know if we just need to do some form of update? Any advice you could give would be much appreciated!
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Replying to @Horsemart
Hi there, thanks for confirming. Could you check if you're able to locate the videos in your video manager on YouTube? Keep us posted.
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Replying to @TeamYouTube
Hi - we can see our videos in video manager! It seems one of my colleagues has already been working with your support team for a few weeks to resolve the issue so I'll let him handle it with whoever he is speaking to - thank you for your help!
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Glad to hear that. Reach out if you need any further help.
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