@TeamYouTube when I watch videos on mobile, they keep skipping. Can you do anything to help?
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Replying to @pikachufan06
Thanks for reaching out. If you're using an Android, try uninstalling the app updates > restart the device > update the app. Also, if you're using an iOS, try uninstalling the app > restart the device > reinstall the app. Let us know if this makes a difference.
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Replying to @TeamYouTube
It stopped skipping for most part. It still skipped, unfortunately.
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Replying to @pikachufan06
Sorry to hear you're still facing the issue. Could you check if there are any pending OS updates on the device? Also, is this happening across devices? Keep us posted.
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Replying to @TeamYouTube
There are no OS updates pending on my device, and this is not happening across devices.
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Thanks for confirming. To help the right team better investigate, can you send a feedback report from the device having the issue: https://goo.gl/WdI0BK ? You may not receive an individual response, but the details will help us identify and fix any issues.
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