@TeamYouTube hey youtube peeps. hope you could help me out. For some reason even though the facebook account I'm using is verified and i have 0 claims. when i'm uploading a 1 hour vid. it keeps shortening it to 14 minutes. #pleasehelp #YoureMyOnlyHope
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Replying to @1_Freelanceguy
Hi there! Just to confirm, are you trying to upload a video on YouTube? Also, be aware that your YouTube channel should be verified to be able to upload a video that's longer than 15 mins. Hope this helps.
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Replying to @TeamYouTube
Oh the youtube channel im uploading to is verified. I had a typo in my original tweet.
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Replying to @1_Freelanceguy
To confirm, in your previous tweet you mentioned a Facebook account, could you be more specific regarding this? Screenshots and any additional info will be really helpful!
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Replying to @TeamYouTube
hope you can help me on this problem. I have been at it for over 10 hours now and i'm totally lost on what I can do.
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Replying to @1_Freelanceguy
Thanks for the screenshots. Could you try clearing the cache/cookies of your browser and uploading it on Incognito mode? Also, try checking it on a different device or browser. Let us know if it fixes things for you.
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Replying to @TeamYouTube
already tried incognito mode. will try the other suggestion
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Replying to @1_Freelanceguy
Sure, you can try clearing the cache/cookies of your browser or checking it on a different device/browser to see if that makes a difference. Let us know if you need any further help!
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Replying to @TeamYouTube
hey youtube peeps. I did what you said but youtube still keeps cutting the video i uploaded. check the length it's 14:07 its supposed to be 1 huor and 8 minutes. :-( please help me. PLEASE. I need to this for workpic.twitter.com/QwYGIcJFe1
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Appreciate the info. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks!
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