Thanks for reaching out. Mind sharing your channel URL for us to look into it? Keep us posted.
To help you better, could you tell us how you're unable to use your own name for your channel? Please share anything specific and we'll see what we can do.
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Appreciate the additional info. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues.
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