It can take up to 1 week to see the Community tab after passing 1k subs. Otherwise, if you have more than one Community Guideline Strike on your channel then you won’t be able to use the feature. Hope this helps clarify!
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Replying to @TTvideosYT
You're welcome. Give us a shout if you have any questions in the future.
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Replying to @TeamYouTube
I do actually, on my live streaming page it says enable super chat but then it takes me to my settings and says I can’t enable it? Is that an error on the live streaming page due to you now have to be monetised for super chat?
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Replying to @TTvideosYT
Hmm, could you help us with a screenshot of what you see on this page: https://goo.gl/BB2MFg ? Keep us posted.
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Replying to @TeamYouTube
I don’t have enough hours but it still says enable super chat for some reasonpic.twitter.com/jO60DOtGV7
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Replying to @TTvideosYT
Thanks for the screenshot. You'll need to have monetization enabled to get the super chat feature. You can learn more about it here: https://goo.gl/gkx5d8 . Hope this helps clarify.
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Replying to @TeamYouTube
Hello, it has been over a week now and I still don’t seem to have access to this?...
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Replying to @TTvideosYT
Hey there, we'd like to help. Have you tried customizing your channel to see if it fixes the issue? You can learn more about it here: https://goo.gl/8DUm5Z . Keep us posted.
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Sure, let us know if you need any help!
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Replying to @TeamYouTube
I click customise channel but it doesn’t show any community tab?
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Replying to @TTvideosYT
Thanks for trying the steps and confirming. We've seen similar reports and are looking into it. Appreciate your patience in the meantime.
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