@TeamYouTube hey youtube peeps. hope you could help me out. For some reason even though the facebook account I'm using is verified and i have 0 claims. when i'm uploading a 1 hour vid. it keeps shortening it to 14 minutes. #pleasehelp #YoureMyOnlyHope
To confirm, in your previous tweet you mentioned a Facebook account, could you be more specific regarding this? Screenshots and any additional info will be really helpful!
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i mistyped. I meant youtube account. Here's a picture of the youtube account I'm uploading too. It's verified and as you can see I have uploaded a few videos that are longer than 15 minutes.pic.twitter.com/JzzsZrf4Sz
Thanks. Twitter will use this to make your timeline better. UndoUndo
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Here's the picture of my videos page. as you can see i've uploaded more than 1 video that is longer than 15 mins. but this latest video i have uploaded has been shortened to 14 minutes its original length was 1 hour and 8 mins.pic.twitter.com/xlsJZnsoDO
Thanks. Twitter will use this to make your timeline better. UndoUndo
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hope you can help me on this problem. I have been at it for over 10 hours now and i'm totally lost on what I can do.
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Thanks for the screenshots. Could you try clearing the cache/cookies of your browser and uploading it on Incognito mode? Also, try checking it on a different device or browser. Let us know if it fixes things for you.
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