We noticed that you shared your email address publicly to help with your issue. Since emails are often considered private information we would recommend deleting your tweet since this information is personal. We need a screenshot of this page: https://goo.gl/ySjhEs , thanks.
Looks like the screenshot you shared is not the right one. Click on the following link and share a screenshot of what you see: https://goo.gl/MVyW5W . Keep us posted.
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We noticed that you shared your email address publicly to help with your issue. Since emails are often considered private information we would recommend deleting your tweet. Also, sign in to your account and send us a screenshot from here: https://goo.gl/ySjhEs . Let us know.
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