Hi Chris. Thank you for reaching out, and sorry for the playback issues. What kind of error messages are you receiving? Can you upload a screenshot or picture of this? Keep us posted.
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Replying to @Chris_Problems
Thanks for replying, Chris. Are you seeing this happen on a specific channel, or all channels? Have you tried any troubleshooting steps on your own? We'd hate to have you repeat any steps.
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Replying to @Chris_Problems
Thanks for the info, Chris. What kind of TV is this happening on? You can try power cycling the TV, so just unplug the TV from the power source for about a minute and then plug it back in. Let us know if that helps.
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Replying to @Chris_Problems
Great to hear everything is working for you! Let us know if anything comes up again and we hope you enjoy our service!
12:55 PM - 25 Nov 2018
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