We'd like to know more. Visit here and send us the screenshot of the page that you see: https://www.youtube.com/features . This would help us look into the issue better.
Thanks for the info. Have you tried these steps to customize the channel layout and see if that makes a difference: https://goo.gl/bHdfZd ? Keep us posted.
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We are still rolling it out to creators & it can take up to 1 week to see the Community tab after passing 1k subs. Hope this helps clarify.
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