@YouTube Hey, for the last 2-3 weeks I had a problem with some ads. I cant skip them, when I click skip, the video stops for less than a second and just continues to play normally without the skip button so I have to refresh the page to watch the video I want.
Hi there. We'd like to help. What device are you using? Also, does this happen across devices? Share more details and we'll see what we can do!
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I only use my computer and my phone. It never happens when I use my phone, only on my computer. I forgot to mention it's a specific ad that makes this kind of problem, one from Raiffeisen Bank
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Got it. Could you try clearing the browser's cache and cookies to see if it helps? Here's how: https://goo.gl/dwzcyo . If this doesn't make a difference, share your feedback about the ad using our AdWords feedback form: https://goo.gl/KcTgwH . Hope this helps.
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