@TeamYouTube
Why am I not able to upload a customised Thumbnail to my YT videos with a verified account?Is there any bug or else what can lead to this?and what is the solution?
Just to confirm, have you already tried adding custom thumbnails using the steps mentioned in the Help Center article: https://goo.gl/75FYYJ ? Keep us posted.
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Yes I have tried to add the thumbnail using those steps but it doesn't happen,my video is uploaded with the YTgenerated thumbnail but now I am not able to change it with my own one...it is happening with many famous accounts in my country why? is there any bug issue..?pls help!
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Thanks for letting us know, we're looking into it!
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New conversation -
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What is the issue ?
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