@TeamYouTube did a Livestream just now I'm on Android using the YouTube App just updated it yesterday I could not see the stream chat at all that's the second stream in 2 days what's the issue with this?? Stream is on KIWIMATT REACTS
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Replying to @KIWIMATTREACTS
Thanks for reaching out. Have you tried uninstalling the app updates, restarting the device and update the app? Also, you may want to take a look at our Help Center resource for more info on managing live chat: https://goo.gl/7Shdzc . Let us know if this helps.
2 replies 0 retweets 2 likes -
Replying to @TeamYouTube
I have reinstalled the YT Android App and still no chat but my followers can see the hat there end
1 reply 0 retweets 2 likes -
Replying to @KIWIMATTREACTS
Hmm, have you tried using another device to view the live chat? Let us know.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
I'm using Android 5.0.1 I just viewed Livestream on another device running Android 7.1.1 and that chat is visible would this be the issue because of the new updates the past month because it was viewing them fine before
1 reply 0 retweets 1 like
Thanks for confirming. We recommend updating the OS for your device, if available and see if that helps. Let us know.
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