@TeamYouTube my subscription page and trending page load just fine on the mobile app, but the home page is just blank no matter how many times i restart the app or even delete and redownload. this has been going on for weeks, how can i fix it?
-
-
Replying to @shhaarky
Could you check if it's happening across devices? Any screenshots would be appreciated. Keep us posted.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
just on my phone. this is what it looks likepic.twitter.com/uialloMjo4
1 reply 0 retweets 0 likes -
Replying to @shhaarky
Yikes! Can you confirm if there are any pending OS updates on your mobile device? Let us know.
1 reply 0 retweets 0 likes -
-
Replying to @shhaarky
Thanks for the info. Could you check if updating the OS to makes a difference? Keep us posted.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
software is up to date now, home page still won't load
2 replies 0 retweets 0 likes
Sorry to hear you're still facing trouble. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues.
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.