@TeamYouTube Hi my name is Berkay. I am a content creator. I need some support about channel url. I've changed my url but old one is still active. Can you help me about that?
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Replying to @deshret
Hi Berkay! We'd like to look into it further. Could you share the channel URLs and additional details about the issue for us to take a look? Also, confirm if you're referring to custom URL for the channel. Thanks.
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Replying to @TeamYouTube
The old one was http://www.youtube.com/GameBoyzTR and the new one is http://www.youtube.com/ZigguratBekcileri … . I can access from the new one but sometimes it shows the old one.
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Replying to @deshret @TeamYouTube
Both are active, I want to deactive the old one.
1 reply 0 retweets 0 likes
Appreciate the info. Once you claim a new custom URL right away after removal of the old one, it may take a couple of days before the previous custom URL stops directing to your channel. Let us know if you see otherwise.
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