@YouTube is there anyone I can email about an issue with my youtube account that does not appear to be addressed in the help page or community area?
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Replying to @actionjaxonbtw
Thanks for writing to us! Let us know what's happening and we'll do our best to help.
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Replying to @TeamYouTube
I am unable to change my custom URL from a name I had years ago. And I am unsure of how it is even showing up as I cant find that name anywhere on my you tube or google profile or about me.
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Replying to @actionjaxonbtw
Thanks for the info. Just to confirm, have you taken a look at our Help Center article which has more info on Custom URL: https://goo.gl/dtWUac ? Hope this info helps.
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Replying to @TeamYouTube
Yes, thank you. It appears my channel has a legacy username/url in place. Is there a way for me to change it to my current name or am I stuck with my legacy username for the channel? Or is it possible to switch To another brand account to change this?
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Replying to @actionjaxonbtw
Thanks for reaching out. Depending on when your channel was created, it may have a username. Usernames are no longer required for channels today, but you can still use this URL to direct to your channel – even if your channel name has changed since you chose your username.
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Replying to @TeamYouTube @actionjaxonbtw
What if you don’t want to use your username as the url? Is there a way to change the url to match the channel name now?
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Just so that you know, you can remove the existing custom URL and request for a new one depending on it's availability. Our Help Center article has more insights on it: https://goo.gl/X1eeeU . Hope this helps clarify.
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