@YouTube I can't change my channel art/banner? I used your recommended dimensions and it told me that the server rejected it. I tried again but with different dimensions and it told me that I need to upload a jpg, gif or png (even though I was definitely uploading a png) ???
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Replying to @kitty_gotclaws
We'd like to know more. What device is this happening on? Have you checked other devices to see if it's happening there too? Let us know so we can get started on some troubleshooting steps.
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Replying to @TeamYouTube
On my laptop, tried 2 seperate browsers and still had the issue. Guess I could try on another device?
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Replying to @kitty_gotclaws
Thanks for confirming. Please try using another device and let us know if that helps. Keep us posted.
4:55 AM - 21 Nov 2018
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