@TeamYouTube Hey I just bought a movie and now it doesn't show up in my purchases on my ps4. It refuses to play saying I didn't buy it, but it plays on my phone and computer.
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Replying to @SmileSela
Hi there, that's strange. First off, could you be sure that you're signing in with the right account? Also, try these steps: Delete the app > Restart the device > Reinstall the app. Let us know if that fixes it, thanks.
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Replying to @TeamYouTube
I'm signed in all on the same account. Tried what you listed and it still doesn't show up in my purchases section
1 reply 0 retweets 0 likes
Replying to @SmileSela
That doesn't seem right. Can you get in touch with our YouTube Premium and purchase support team who can look into it: https://goo.gl/m11wvR ? Hope this gets resolved.
12:25 PM - 20 Nov 2018
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