@TeamYouTube Hey I just bought a movie and now it doesn't show up in my purchases on my ps4. It refuses to play saying I didn't buy it, but it plays on my phone and computer.
Hi there, that's strange. First off, could you be sure that you're signing in with the right account? Also, try these steps: Delete the app > Restart the device > Reinstall the app. Let us know if that fixes it, thanks.
-
-
I'm signed in all on the same account. Tried what you listed and it still doesn't show up in my purchases section
-
That doesn't seem right. Can you get in touch with our YouTube Premium and purchase support team who can look into it: https://goo.gl/m11wvR ? Hope this gets resolved.
End of conversation
New conversation -
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.