@YouTube is there anyone I can email about an issue with my youtube account that does not appear to be addressed in the help page or community area?
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Good to know. What would I do if I no longer wanted to use the username as the custom url and wanted to use the YouTube brand name I switched to months ago instead. I see no option for this under custom url. I simply see the old username and that is all.
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Since YouTube treats legacy username URLs as your primary channel URL, they can't be changed. If eligible, you can still claim a custom URL. Your channel can have multiple URLs and look different from one another, but all point your audience to the same place.
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What if you don’t want to use your username as the url? Is there a way to change the url to match the channel name now?
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Just so that you know, you can remove the existing custom URL and request for a new one depending on it's availability. Our Help Center article has more insights on it: https://goo.gl/X1eeeU . Hope this helps clarify.
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