@TeamYouTube my YouTube hasn’t been working the last few days, in browser. It crashes and constantly buffers in both chrome and opera. The app works fine though? Any advice on how to fix this?
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Replying to @frxnces_anne
We'd like to help. Try clearing your browser's cache and cookies. If you need a how-to, this guide has the exact steps: https://goo.gl/dwzcyo . Let us know if it helps.
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Replying to @TeamYouTube
I’ve tried this and it makes no difference to the issue. It also occurs across devices.
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Replying to @frxnces_anne
Thanks for confirming. Could you try using Incognito mode, to see if it makes any difference? Keep us posted.
12:19 AM - 20 Nov 2018
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