@YouTubeTV my app has been slow for 2 days now - what is going on? I also thought i was supposed to get a credit last month to my acct and nothing...
-
-
Replying to @slowlysurfacing
That's odd! Could you tell us which device are you streaming YouTube TV on? Does this happen across devices? Also, have you reached out to our live support team for credit issue so they can look into it for you? Here's how: https://goo.gl/H4npzm . Keep us posted.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
It’s happening on both my TVs where we use Roku devices. I will try to reach out to live support too.
1 reply 0 retweets 0 likes -
Replying to @slowlysurfacing
We're happy to help. Whenever convenient, our live support is 24/7. In the meantime, we first recommend checking for any software updates and uninstalling/re-installing the app. Keep us in the loop on if you see any change in behavior!
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
Still not working properly. Technical support said to expect a call 24-48 hours from Saturday when I called and they haven’t. Waiting for this to be addressed! A bit annoyed that I am paying $40/mo for a service that doesn’t work properly!
1 reply 0 retweets 0 likes -
Replying to @slowlysurfacing
Thanks for getting back to us, Vanessa. We definitely want to help out with this! Can you please go ahead and follow us so that we can DM to you look into this further? Let us know.
1 reply 0 retweets 0 likes -
Thanks! We'll send you a DM right away, stay on the look out.
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.