@TeamYouTube do you guys help with the app? I'm paying for YouTube Premium and my android phone syncs my "watch later" playlist as I add to it/lock it (perfect!). But my iPad pauses every downloaded whenever it's locked. How do I change this? It's really annoying & drains battery
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Replying to @Vascillia
Could you check if you've enabled background play in your app settings: https://goo.gl/fhXXDg ? If you have, check if there are any pending updates available for the YouTube app. Keep us posted.
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Replying to @TeamYouTube
Background play was already set to "always on", YouTube background refresh is enabled and the app is up to date. Just to clarify my issue isn't with videos playing, it's if I'm downloading something to watch offline later, if I lock the ipad, lock screen says "downloads paused".
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Replying to @Vascillia
Thanks for the info. Make sure you're logged in using the right account which has YouTube Premium subscription. Also, check if you're using the most updated version of the app. Let us know if it's still not working.
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Replying to @TeamYouTube
I am logged in with the account otherwise I wouldn't be able to download at all...and I said it's to to date...just to be clear the issue is videos will download fine, I need to turn off whatever is making the DLs pause when the device is locked. I want them to dl while locked.
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Thanks for confirming. Our YouTube Premium and purchases support can look into this further. Get in touch here: https://goo.gl/C2p95u . Hope this gets resolved.
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