@TeamYouTube Hi, we're looking to gain access to our channel (Love Home Swap: https://www.youtube.com/channel/UCc1WDawye2KnsmelBU0DGBQ/featured …) but can't sign in. The email and full name recovery option isn't working. Can you help? Thanks
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Replying to @LoveHomeSwap
Just to confirm, have you tried signing in following the steps outlined here: https://goo.gl/v7CdWx ? Keep us posted!
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Replying to @TeamYouTube
Hi, yes we have with no luck. Are there any other steps to recover a youtube channel?
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Replying to @LoveHomeSwap
Here's an additional guide that may help you regain access (it covers more scenarios): https://goo.gl/q2Ijwz . Hope it helps!
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Replying to @TeamYouTube
Is there a way I am able to speak to someone? I've followed this guide already and the issue stands that this was created in a name, address and number we do not know. This is a business account so needs to be recovered.
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Replying to @LoveHomeSwap
Ah, noted! Just to confirm, is this a brand account? Let us know and we'll look into it.
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Replying to @LoveHomeSwap
Thanks for confirming. We've passed this along to our Creator Support team. Please look out for an email update.
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Replying to @TeamYouTube
thanks - if you can get in touch to info@lovehomeswap.com
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You're welcome. We've passed this info to our Creator Support team and you'll receive an email update soon.
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