@TeamYouTube Hey! I’ve watched two videos from two different creators and the videos look desaturated? Everything on my screen is fine minus the video. Any idea on how to correct this? Thanks!
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Replying to @leighjoon
Thanks for reaching out. Can you please send us a screenshot of the videos? We'll take a look into it.
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Replying to @leighjoon
Hmm, other than these creators, are you facing this issues across videos/devices? Let us know!
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Replying to @TeamYouTube
It’s happening with quite of few of the videos I’m watching from different creators. And as far as devices go I’m only having this issue on desktop. On the mobile app everything is fine!
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Replying to @leighjoon
Appreciate the additional info. Just to confirm, have you tried using a different browser or Incognito mode? Also, try resetting the Chrome browser settings to default: https://goo.gl/Z4ry5v . Let us know if this fixes the issue.
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Replying to @TeamYouTube
It’s still an issues in incognito mode and in a different browser. Also resetting my chrome settings didn’t fix the issue unfortunately.
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Sorry to hear you're still having trouble. Could you try clearing the cache and cookies of the browser? Here's how: https://goo.gl/dwzcyo . Keep us posted.
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