@YTCreators viewers are complaining this video is only at 360p, although it shows for me as 1080p on the edit screen & the video screen....any ideas?
https://youtu.be/S4Ghn2OwIb4
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And now viewers are saying they can't play it at all on certain devices. Any ideas?
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Replying to @Biffa2001
We'd like to understand this better. Mind sharing more info about the issue? Keep us posted.
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Replying to @TeamYouTube
Viewers say it's 360p only, it was uploaded yesterday and showed as 1080p for me since mid afternoon yesterday. You can see from all the comments on the video. Also many reporting no ads at all
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Replying to @Biffa2001
Thanks for confirming, we see the video is available in 1080p, can you change the status of the video to unlisted and back to public to see if that fixes the issue. Keep us posted.
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Replying to @TeamYouTube
Ok done that. But can't test myself to see if it's fixed because as I said it's always showed as 1080p for me
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Replying to @Biffa2001
Hmm, if your subscribers are still reporting. You could asked them to contact us directly, so that we can dive into this further with them!
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Replying to @TeamYouTube
I've been told by someone else it's only showing as 720p on his Apple devices even now. I'll pass that on, will see if anyone wants to weigh in on this thread.
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We've also passed this along to our team!
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