@YouTube I just subscribed to a family plan in YT Premium and my family members are unable to join the family group. It is something so simple, why do you make it that complicated?
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Replying to @luigi_maguina
Oh no! Have you tried the steps outlined here to set up your family plan: https://goo.gl/ZtbUp1 ? Keep us posted.
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Replying to @TeamYouTube
Yes, I did followed that. The problem I'm reporting here is that none of your articles provide a way to contact you.
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Replying to @luigi_maguina
Yikes! Please get in touch with our Premium support team to get this sorted from here: https://goo.gl/fCxaJw . Hope this gets resolved.
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Replying to @luigi_maguina
Apologies! Please get it in touch with them from here: https://goo.gl/akUj5G
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Replying to @TeamYouTube
I already told you, none of those articles get me in touch with a support team.
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Just to confirm, what happens when you try to contact the Premium support team? Let us know and we'll see what we can do.
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