Here’s a weird question. My @YouTube app keeps greying out the screen as if I’ve touched it to pause, but I’m nowhere near the screen. It’s annoying because it dims the screen for a moment and happens constantly. Anyone have this problem before know how to fix it? @TeamYouTube ?
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Replying to @KatyBird91
Have you tried uninstalling the app, restarting the device and reinstalling the app to check if that resolves the issue? Keep us posted.
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Replying to @TeamYouTube
Yes. Tried those all first before I even tweeted you guys. Do you have any other suggestions?
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Replying to @KatyBird91
Appreciate your efforts! Could you check if there're no pending OS updates on your device? Keep us posted.
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Hmm, to help the right team better investigate, please login to the account experiencing the issue and send a feedback report directly from YouTube: https://goo.gl/WdI0BK . You may not receive an individual response, but the details will help us identify and fix issues, thanks!
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