Hey @TeamYouTube I haven't been able to receive any notifications from YouTube over the past year. I've messed around with the notification settings within the app, within my phone itself, and even switched phones, with no success. Any way I could get some help?
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Replying to @Liam344
We'd like to look into it. Is this happening on desktop, mobile or email notifications (or all of the above)? Also, is this happening with *all* notifications or just certain types? Appreciate the additional info.
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Replying to @TeamYouTube
it's only happening with push notifications on my android device. The only notifications I receive is for my daily scheduled digest. I do not receive notifications from my subscribed channels (even the ones I have 'clicked' the bell icons). I DO receive email notifications
1 reply 0 retweets 1 like -
Replying to @Liam344
Hmm, double check your bell settings for the channel and make sure you've opted-in to receive all notifications and not just "occassional". After that, make sure your app and device settings are turned on: https://goo.gl/UCRcbp . Let us know if things still aren't working!
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Replying to @TeamYouTube
unfortunately I am still having this issue after checking all my settings, and all the channels show 'all notifications', not just occasional.pic.twitter.com/u618Bk8DFf
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Thanks for trying the steps. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While you may not get a direct response, we do review everything and use the details to investigate and fix issues.
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