@TeamYouTube Hi there, i'm having an issue with a video that has been uploaded around 8 hours ago, and still hasn't got better quality than 360p. The video was uploaded at 1080p. Is there a way I can force the encoders to fix this video?https://youtu.be/n76bxLpyMCU
Just to confirm, have you tried re-uploading the video to see if that helps fix this issue? Keep us posted!
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I tried to reupload with a different name and it threw an error saying "duplicate video" - so unless I delete the other one first I can't even reupload it. Can you force the part of the system that gives me better quality options? As I say, the video was uploaded in 1080p...
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Hmm, seems like a transient issue. Try deleting the previous upload and re-uploading it. If the issue persists, let us know and we'll take a further look.
End of conversation
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