@TeamYouTube Everytime I clicked on videos that I already have on my offline list, my YouTube stops working. But it doesn't do that when I clicked on them in offline list.
Everytime I clicked on a video in online mode, YouTube crash because I already have the on offline list.
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Replying to @IzzatRadzii
That's strange. Are you on iOS or an Android device? Also, have you noticed this happening across devices? Let us know.
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Replying to @TeamYouTube
I'm using Android, and I think my sister mentioned that her iPhone has no problem with this issue.
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Replying to @IzzatRadzii
Thanks for the info. Could you try uninstalling the app updates, restarting your device and reinstalling the app updates? Let us know if it does the trick.
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Replying to @TeamYouTube
Also, I ran out of data this morning because everytime I opened my offline list, the videos are always "updating thumbnails", causes me to ran out of data.
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Replying to @IzzatRadzii
To clarify, you can download videos from the YouTube mobile app to watch offline for up to 48 hours. After that, you'll need to reconnect your device to a mobile or Wi-Fi network every 48 hours to allow the app to check for changes to the video or its availability.
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Replying to @TeamYouTube
2 days? I thought it says every 29 days. It's written under the offline list.
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Oops! You may want to take a look at this Help Center article which has detailed info about watching videos offline: https://goo.gl/uyQMaj . Hope this clarifies.
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