Hello @TeamYouTube When I put JUICER ads on my video (the long non-skippable ones) the tick goes away by itself if I refresh the page after saving. Is there any fix? Been happening for ~2 days nowpic.twitter.com/MfuUjZu4UA
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| Country | Code | For customers of |
|---|---|---|
| United States | 40404 | (any) |
| Canada | 21212 | (any) |
| United Kingdom | 86444 | Vodafone, Orange, 3, O2 |
| Brazil | 40404 | Nextel, TIM |
| Haiti | 40404 | Digicel, Voila |
| Ireland | 51210 | Vodafone, O2 |
| India | 53000 | Bharti Airtel, Videocon, Reliance |
| Indonesia | 89887 | AXIS, 3, Telkomsel, Indosat, XL Axiata |
| Italy | 4880804 | Wind |
| 3424486444 | Vodafone | |
| » See SMS short codes for other countries | ||
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Hello @TeamYouTube When I put JUICER ads on my video (the long non-skippable ones) the tick goes away by itself if I refresh the page after saving. Is there any fix? Been happening for ~2 days nowpic.twitter.com/MfuUjZu4UA
We'd like to know more. Is this happening on multiple devices/browsers? Let us know so we can look into it.
Yes! Two different PCs/different accounts and if you check or uncheck that "Long unskippable ads" and save, once you refresh it just doesn't save the changes. So if it's checked and you uncheck it, refresh, it will remain checked!
Sorry for the delayed response. Just to confirm, have you already tried clearing the browser's cache & cookies? Here's how: https://goo.gl/JkEZGp . Also, let us know if that works fine while using Incognito mode. This will help us understand the issue better.
Yes, I tried cleaning the cache, it has also happened on multiple different accounts/PCs (basically all of my friends are also experiencing the same issue)
Appreciate your efforts in trying to fix it! Please reach out to our Creator Support team. They'll be able to dive into this further with you: https://goo.gl/EhpRxF . Hope this gets resolved.
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