@TeamYouTube need techinical help. My video plays all audio on Youtube, but not at mobile. The music in this video plays mute at mobile, but the presenter's voice plays normally. The music is mine. How can I solve this problem? Thanks!
Thanks for confirming. Could you share the video URL for us to have a closer look at it? Keep us posted.
-
-
-
Thanks for the URL! We've played the video on a mobile device on our end and the audio played when earphones were plugged in. This usually happens when the audio in your video has poor mono compatibility. Learn more about it here: https://goo.gl/YhzaBc . Hope this helps.
- 2 more replies
New conversation -
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.