Just to confirm, have you checked the privacy settings for this video? Also, can you try changing the privacy settings to private and public back again to see if that makes a difference? Let us know how it goes.
Our Creator Support team can dive into this further with you, contact them here: https://goo.gl/BxLi8H . Hope this gets resolved.
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Thanks for letting us know. We've passed this along to our team. Please look out for an email update.
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