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Updates and answers from the team that brings you YouTube. Here to help in: English, Español, Português, Deutsch, Français, Pусский, 日本語, Bahasa

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    1. Mary‏ @marynatrixx 11 Nov 2018
      • Report Tweet

      Ist voll toll, wie die @YouTube App auf meinem Handy echt GAR NICHT mehr funktioniert 😑

      1 reply 0 retweets 3 likes
    2. TeamYouTube‏Verified account @TeamYouTube 12 Nov 2018
      • Report Tweet
      Replying to @marynatrixx @YouTube

      Hi Mary, hast du schon versucht, die App zu deinstallieren, dein Handy neu zu starten und die App erneut zu installieren? Gib uns Bescheid!

      0 replies 0 retweets 12 likes
    3. TeamYouTube‏Verified account @TeamYouTube 12 Nov 2018
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      Replying to @marynatrixx

      Kannst du bitte schauen, dass sowohl die App als auch die Software deines Telefons auf dem aktuellsten Stand sind. Dies kann nach einem Update von Android/iOS vereinzelt zu Fehlern führen. Es sind uns derzeit auch keine generellen Probleme bekannt. Halte uns auf dem Laufenden!

      2 replies 0 retweets 0 likes
    4. Mary‏ @marynatrixx 12 Nov 2018
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      Replying to @TeamYouTube

      Es ist alles auf dem neusten Stand 😭😭😭 Ist nicht so, dass ich keine Ahnung von Technik hätte. Alles was von euch empfohlen wurde, hab ich schon längst gemacht bzw gecheckt. Aber es ist halt auch echt so, dass die letztes Updates der App nur Probleme verursacht haben.

      1 reply 0 retweets 0 likes
      TeamYouTube‏Verified account @TeamYouTube 12 Nov 2018
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      Replying to @marynatrixx

      Erhältst du denn eine Fehlermeldung oder schließt sich die App einfach selbstständig? Hast du mal versucht, den Cache zu leeren? Im folgenden Hilfsartikel findest du eine Anleitung je nach Gerät: https://goo.gl/cJiuTX . Sag uns bescheid, ob dies funktioniert hat!

      4:21 AM - 12 Nov 2018
      0 replies 0 retweets 0 likes

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