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Replying to @alextwiz
That's odd. Could you have your subs check their account and notification settings to make sure they've opted in to receive *all* notifications? Here's how: https://goo.gl/PdDKZW . Keep us posted.
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Replying to @alextwiz
Thanks for the info. Just to confirm, have you made sure you've selected 'Notify subscribers' under advanced settings before publishing your video? Also, ask your subs to check their device level notification settings using these steps: https://goo.gl/HQ5YxJ . Keep us posted.
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Thanks for the additional info. Our Creator Support team will be able to dive into this further. Here's the link to contact them: https://goo.gl/BxLi8H
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