@YouTube @TeamYouTube Why does my thumbnail keep changing on its own? Earlier today, I kept trying to change the thumbnail of a video I uploaded, and after a while, it finally did. Now it's back to one of the default thumbnails. This has happened twice today.
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Replying to @InfiZ9001
Thanks for the screenshot. Which device/browser are you using? Also, share the video URL for us to have a closer look at it? Keep us posted.
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Replying to @TeamYouTube
I'm using Google Chrome. The thumbnail is back to what it's supposed to be now, but I don't know if it will change again. Also, when I post it in Discord, it's not the right thumbnail. Here's the URL:https://www.youtube.com/watch?v=ctmbOxKMPLU …
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Replying to @InfiZ9001
Thanks for confirming. Let us know if it happens again, we'll look into it.
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Oops! Can you get in touch with our Creator Support team who can look into this further: https://goo.gl/BxLi8H ? They can dive into the details with you. Hope this gets resolved.
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