@YouTube @TeamYouTube I can’t enable notifications for the creators that I watch daily, (it says error) yet I can enable notifications for people I watch, less than once a week.
What do i do ?
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Replying to @taelorsnell2
That's odd! Just to confirm, does this happen across devices/browsers? If you're using a desktop, try clearing your browsers cache & cookies. Here's how: https://goo.gl/HZi6cx . Let us know if this makes a difference. Thanks.
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Replying to @TeamYouTube
It’s happening across devices, on both my laptop and the YouTube app on my phone
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Replying to @taelorsnell2
Thanks for the info. While you are on browser try clearing your browser cache & cookies: https://goo.gl/HZi6cx . Also, try using Incognito mode or a different browser. While you are on app try uninstalling the app, restarting the device & reinstalling the app. Let us know.
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Replying to @TeamYouTube
I uninstalled and reinstalled the app and it’s still saying “error. Please try again”
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Hmm, as a next step, please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks.
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