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    1. Donald Tittle‏ @donaldtittle 10 Nov 2018
      • Report Tweet

      @TeamYouTube RokuTV app keeps crashing. Can’t watch SEC football. Please help.

      1 reply 0 retweets 0 likes
    2. TeamYouTube‏Verified account @TeamYouTube 10 Nov 2018
      • Report Tweet
      Replying to @donaldtittle

      We'd like to know more. Have you tried resetting the YouTube app on Roku? Here's how: Go to the YouTube app> Settings> Reset app. This usually clears things up. If that doesn't help, send screenshots our way and we'll take a further look. Thanks.

      2 replies 0 retweets 0 likes
    3. Donald Tittle‏ @donaldtittle 10 Nov 2018
      • Report Tweet
      Replying to @TeamYouTube

      There’s nothing to take a screen shot. It airs the commercials just fine. 30 sec into a show app crashes.

      1 reply 0 retweets 0 likes
    4. TeamYouTube‏Verified account @TeamYouTube 10 Nov 2018
      • Report Tweet
      Replying to @donaldtittle

      Hmm, we'd recommend you to uninstall and reinstall the app which mostly fixes the issues. Let us know if this helps!

      1 reply 0 retweets 0 likes
    5. Donald Tittle‏ @donaldtittle 10 Nov 2018
      • Report Tweet
      Replying to @TeamYouTube

      Did that. Also signed in/out of the app twice. Has done it on live and DVR. Multiple channels.

      1 reply 0 retweets 0 likes
    6. Donald Tittle‏ @donaldtittle 10 Nov 2018
      • Report Tweet
      Replying to @donaldtittle @TeamYouTube

      Was able to send feedback from app now.

      1 reply 0 retweets 0 likes
    7. TeamYouTube‏Verified account @TeamYouTube 10 Nov 2018
      • Report Tweet
      Replying to @donaldtittle

      Thanks for filing a feedback. That will help our team work on it.

      1 reply 0 retweets 0 likes
    8. Donald Tittle‏ @donaldtittle 10 Nov 2018
      • Report Tweet
      Replying to @TeamYouTube

      I pay for YouTube TV so we can watch NCAA football and other shows. Fam cannot do that today while we’re all at home. #wasteofmoney

      1 reply 0 retweets 0 likes
      TeamYouTube‏Verified account @TeamYouTube 10 Nov 2018
      • Report Tweet
      Replying to @donaldtittle

      Mind sharing more info on what exactly happens when you try to watch it? Sharing some screenshots (if any) could help us get to the bottom of this issue. Keeps us posted.

      3:06 PM - 10 Nov 2018
      1 reply 0 retweets 0 likes
        1. New conversation
        2. Donald Tittle‏ @donaldtittle 10 Nov 2018
          • Report Tweet
          Replying to @TeamYouTube

          Can’t share a screenshot. Pic freezes or we see an hour glass then it’s gone. Returns to Roku home screen. Removed app twice.

          1 reply 0 retweets 0 likes
        3. TeamYouTube‏Verified account @TeamYouTube 10 Nov 2018
          • Report Tweet
          Replying to @donaldtittle

          Please reach out to our live support team. You can chat and also request a call back by following this link: https://bit.ly/2EeRlSz . Hope this helps.

          0 replies 0 retweets 0 likes
        4. End of conversation

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