@XboxSupport hey guys, the @YouTube app isn’t working on my Xbox One X. Just goes black screen for 15-20 seconds and comes back with a “This service is currently unavailable” message and asks me to check Xbox Live Service Status. Any Advice?
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Replying to @Nicoli_Gamer
If you’re playing a video and launch a game using the ‘app switcher’ the console may shut down due to a Microsoft firmware bug (they’re working to fix it). Workaround is to launch the game directly from the Home screen or to exit the video before using the app switcher.
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Replying to @TeamYouTube
I am only trying to launch from the Home Screen with no luck
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Replying to @Nicoli_Gamer
Hmm, have you tried deleting the YouTube app, restarting your device & reinstalling the app? Let us know if it works.
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Replying to @TeamYouTube
I also tried that. I’m going to try a power cycle of my console. Will let you know how that goes
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Replying to @Nicoli_Gamer @TeamYouTube
Power cycle has fixed it! Thanks for the help
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Glad to hear it is fixed!
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