@TeamYouTube The hide user feature is not working on some users. Even though I've hidden a user on multiple occasions, they are still posting on my videos. How do I get around this?
Could you try signing out of your YouTube account and sign back in to see if it makes a difference? Also, let us know the device/browser you're using. Keep us posted.
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I'll have to wait until they post on another video. But I use the Creator Studio app and also Google Chrome. It's happening when hiding user on both devices. The user is shown in my list of hidden users, but they can still post.
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Understood. Let us know if the issue still persists and we'll look into it further.
End of conversation
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