@YouTube Hi, really grateful for the platform. On my channel with the same namesake as this Twitter account, I noticed that comments to my channel videos are hidden even though my account's Restricted Mode is OFF. There are no answers on the Help Forum. How can I/we fix this?
Thanks for the info. Have you tried clearing your browser’s cache & cookies: https://goo.gl/HZi6cx ? Also, try using Incognito mode to see if that makes a difference. Also, try signing out and signing in to see if that fixes the issue. Keep us posted.
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I've tried all of those things on my Dell laptop but still restricting comments and certain videos despite all of my Google accounts having Restricted mode Off. But everything works fine on my phone.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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Also tried a different browser, Internet Explorer on my Dell and have the same restricted issues. Is there another feature on YouTube that could restrict videos aside from activating Restricted Mode itself? What could be making my laptop behave differently than my phone?
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Appreciate your efforts in trying to fix it. Our Help Center article on enabling and disabling Restricted mode would help clarify things for you: https://goo.gl/mMX4MN . Thanks.
End of conversation
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