@TeamYouTube I'm getting blank screen when trying to watch videos. It happens only on videos that are uploaded to music channels. They don't work on my main account, but work on my other two accounts that I have. I've cleared cookies and cache etc. Same thing with all browsers.
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Replying to @KingisPelaaja
That's odd! Does this happen across devices when you're logged in with your account? Also, could you share a few screenshots for us to look into it? Keep us posted.
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Replying to @TeamYouTube
Mobile version seems to work normally. I added some screenshots for you. When I click "play" the error message pops up, and the playback ID is always different. If I've watched a video that works and click play on one that isn't working, it plays the video that last worked.pic.twitter.com/jYSn4Vj5WO
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Replying to @KingisPelaaja @TeamYouTube
And it's always music related channels. I found some videos that work, but it's almost like a 1/50 chance for a video, or rather a song, to work. Sometimes I even get a page like this where there's nothing and I can't click anything.pic.twitter.com/9IAkgquV2c
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Replying to @KingisPelaaja
Clearing your browser's cache and cookies often fixes most issues. Also, try using a different browser and keep us posted.
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Replying to @TeamYouTube
As I told before, I cleared my cache and cookies (Chrome). I tried on Edge and Firefox (clean install), but the videos won't load on my main account, I just get same screens and errors. I've seen posts about this here in twitter and also in reddit, so it's not just me.
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Replying to @KingisPelaaja
Thanks for the additional info. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues.
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Replying to @TeamYouTube
Looks like everything's working fine now. Thanks!
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Glad to hear that the issue is fixed. Reach out to us if you have any questions in future!
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