Hmm, it's worth mentioning that viewers will get a maximum of 3 upload and livestream notifications from each channel in a 24 hour period. So the channel you're expecting notifications from may have crossed this limit. Hope this clarifies!
Thanks for reaching out! Make sure you've tapped the bell for the channel and selected "all notifications". Next, check that you've opted-in to email updates using these steps from YouTube on desktop: https://goo.gl/Smggp7
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