@YouTubeTV Watching my recording of Chicago Med. Goes black and can't get it to load whatsoever. Any idea why this happens? Has happened before too
Hi, Jeffery! We're sorry to hear that. What device are you using to view this and are you having this same problem on all devices? Is this the only recording like this? We're here to help!
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Using a Samsung smart TV. Seems it always happens on this TV haven't seen it happen with my other ones. Watching a diff recording from a diff night and it's working fine
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Please check for updates for your Samsung TV by going to Settings > Support > Software Update, and then select Update Now. Please also remove and reinstall the YouTube TV app and let us know if that helps!
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