That's strange, and we're happy to help. When convenient, please get in touch with our live support team over the phone or through chat by contacting them here: http://goo.gl/QVGCvw
Hi Mike, using voice commands, you should be able to indicate that you'd like to see the latest episode and have it play. For specific examples, here's some more info: https://goo.gl/Xrmg1C . Hope this helps!
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