@TeamYouTube so my YouTube videos aren’t playing. When I have a video ready to watch it still buffers. Help!!!
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Replying to @bookreviewer99
Yikes! What device are you using? Does this happen across devices/browsers? If you're using a desktop, try clearing your browsers cache & cookies. Here's how: https://goo.gl/HZi6cx . Keep us posted.
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Replying to @TeamYouTube
It’s the app. It buffers and shows the 15 second add but I can’t do anything. I restarted my phone but nothing comes up. Help!
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Replying to @bookreviewer99
Could you try signing out and sign back in and restart your device? Let us know if that helps!
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Replying to @bookreviewer99
Yay! Glad to hear that it's fixed. Please don't hesitate to reach out if you have any questions in the future.
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You're welcome! If the issue persists don't hesitate to reach out to us.
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