Yo @TeamYouTube why are I cards not showing on my phone but they show on my desktop??? Is it no longer a supported mobile feature?
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Replying to @OliviaRenax
That's odd! Could you try uninstalling the app, restarting your device and reinstalling it? Let us know if that helps clear things up.
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Replying to @TeamYouTube
Done & still no I cards...I’m watching my videos so I know when they’re supposed to pop up & they’re not popping up on my phone but they do on my desktop no problem...
1 reply 0 retweets 0 likes -
Replying to @OliviaRenax @TeamYouTube
Alright so they show up on my phone when I sign into my second account & watch my videos, but when I’m on my main channel watching my video it won’t show...guess since it’s my video?? I’m not sure.
1 reply 0 retweets 0 likes -
Replying to @OliviaRenax
Thanks for all the info. Could you try signing back into the account from which you uploaded to see if it makes a difference? Keep us posted.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
Nope, still no iCards on my video or anyone else’s...
1 reply 0 retweets 0 likes
Noted! Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response back, we do review everything and use the details to investigate and fix issues.
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